They have tools to change the admin on your account or cancel your account on your behalf. With this, I'd still suggest communicating with our chat support. It is because this is a public assembly, and unable to pull your account. I'll take note of this problem and forwarded it to our higher to action on it.Īs much as I want to resolve your concern as soon as possible, but I'm unable to that here in the Community. This is not the experience I want you to feel with our website and support. And I'll point you in the right direction. Thanks for the quick reply, appreciate you for sending the form with the driver's license to change the admin. If you have any other concerns, please let me know by leaving any comments below. Lastly, I've also included this helpful article for guidance about the other account information you find in this portal: How to use the Customer Account Management Portal for QuickBooks Desktop?

On the Tell us more about your question field, enter Billing and Subscription.

Under What can we help you with, select Search something else.

In addition, here's an article you can read to learn more about this portal: Change your QuickBooks Desktop payment method.īut if you still wish to connect with us so one of our specialists can process the refund with conditions applied, you can do so by following the steps below:

On the Billing Information section, select Cancel Subscription.

Under Product and Services, select your subscription.

To start with, you can log in to your account management portal and look for your billing and subscription.

I wish I could make it better, me offer help and share how you can cancel your QuickBooks Desktop subscription.

Cancel intuit mint account